Everything Convolyn does, in one place
From training on your content to handing off to a live agent — here's a closer look at the features behind the chat bubble.
Trained on your content, grounded in your truth
Placeholder copy — replace with your own. Upload PDFs and text files, paste content directly, or point Convolyn at your website. It chunks and embeds everything so answers come from your material, with an adjustable answer length and editable sources.
- PDF, plain text, and paste-in sources
- Editable knowledge sources
- Configurable answer length
- Retrieval-augmented answers (no hallucinated facts)
One line of code, fully on-brand
Placeholder copy — replace with your own. Paste a single script tag and the chat widget appears on your site. Choose from eight launcher icons, shapes, positions, and color presets, plus a proactive greeting that invites visitors to chat.
- Single-line embed snippet
- 8 launcher icons, shapes & positions
- Brand color presets
- Proactive greeting bubbles
Turn conversations into qualified leads
Placeholder copy — replace with your own. Configure exactly which fields to collect and ask custom qualifying questions. Every lead arrives with an AI-written summary of the conversation, ready to export or route to your inbox.
- Configurable fields & custom questions
- AI-written lead notes
- CSV export
- Email notifications with call / SMS links
Hand off to a real human, in real time
Placeholder copy — replace with your own. When a visitor needs a person, Convolyn opens a live session your team can answer from — no full login required, thanks to secure email links. If nobody's available, it gracefully takes a message.
- Real-time visitor ↔ agent chat
- Email-link agents (no login needed)
- No-agent fallback to leave a message
- Per-account agent display names
Know what your bot is doing
Placeholder copy — replace with your own. Track total leads, busiest hours, most active bots, resolution rate, and the questions your bot couldn't answer — so you know exactly what content to add next.
- Busiest hours & message trends
- Top and unanswered questions
- Lead ROI & resolution metrics
- Visitor-vs-bot breakdown + CSV export
Let the bot handle the repetitive stuff
Placeholder copy — replace with your own. Convolyn answers common questions and routes conversations automatically around the clock, so your team only steps in for the conversations that genuinely need a human.
- 24/7 automated answers
- Automatic human routing on intent
- Multiple bots per account
- Per-tier message limits keep costs predictable