Everything Convolyn does, in one place
From training your AI support agent on your content to handing off to a live teammate — here's a closer look at the features behind the chat bubble.
Trained on your content, grounded in your truth
Upload PDFs and text files, paste content directly, or point Convolyn at your website. It automatically chunks and embeds everything, so every answer is drawn from your own material — never invented. Tune how your AI agent responds and keep your knowledge sources editable as your business evolves.
- PDF, plain text, and paste-in sources
- Editable knowledge sources
- Adaptive response styles (from one-line to detailed)
- Retrieval-augmented answers — grounded in your content, no hallucinated facts

One line of code, fully on-brand
Paste a single script tag and your chat widget goes live. Match it to your brand with launcher icons, shapes, positions, and color presets — then invite visitors in with a proactive greeting that feels like part of your site, not a bolt-on.
- Single-line embed snippet
- 8 launcher icons, shapes & positions
- Brand color presets with auto-contrast
- Proactive greeting bubbles

Turn conversations into qualified leads
Decide exactly which details to collect and add your own qualifying questions. Every lead arrives with an AI-written summary of the conversation — so you know who they are and what they want before you reply. Export to CSV or pipe leads straight to your CRM.
- Configurable fields & custom qualifying questions
- AI-written lead summaries
- CSV export
- Email notifications + webhook/CRM delivery

Let visitors book meetings without leaving the chat
Connect your Cal.com or Calendly calendar and your AI agent can offer real availability and book appointments mid-conversation. Visitors pick a time, share their details, and get confirmed — no back-and-forth, no leaving your site.
- Cal.com & Calendly connections
- Live availability surfaced in chat
- In-chat booking with invitee details
- Confirmations logged to your dashboard

Connect Convolyn to the tools you already use
Push new leads straight into your CRM, spreadsheets, and email with Zapier — 6,000+ apps, no code. API keys and webhooks let you wire Convolyn into your own stack so conversations turn into action automatically.
- Zapier — 6,000+ apps
- Webhook lead delivery
- Scoped API keys
- CRM & spreadsheet sync

Hand off to a real human, in real time
When a visitor needs a person, Convolyn opens a live session your team can jump into — no full login required, thanks to secure email links. And if no one's available, it gracefully takes a message so you never miss a conversation.
- Real-time visitor ↔ agent chat
- Email-link agents (no login needed)
- No-agent fallback to leave a message
- Per-account agent display names

Know exactly what your AI agent is doing
See your total leads, busiest hours, most active agents, resolution rate, and — crucially — the questions your AI agent couldn't answer. It's a clear roadmap of what content to add next to keep getting better.
- Busiest hours & message trends
- Top questions & unanswered gaps
- Lead and resolution metrics
- Visitor-vs-agent breakdown + CSV export

Let your AI agent handle the repetitive work
Convolyn answers your common questions and routes conversations automatically, around the clock — so your team only steps in when a conversation genuinely needs a human.
- 24/7 automated answers
- Automatic human routing on intent
- Multiple AI agents per account
- Predictable per-tier message limits
What's your refund policy?
Refunds within 30 days — no questions asked.
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