Customizing the Widget to Match Your Brand

A chat widget that clashes with your site feels like an ad. One that matches feels like part of your product. Convolyn's widget is built to blend in — here's how to make it yours in a few minutes.

Start with the launcher

The launcher is the bubble visitors tap to open the chat. In your bot's settings you can choose:

• Icon — pick from eight launcher icons to match your tone, from a classic chat bubble to something more playful.
• Shape — round or squared, depending on your site's style.
• Position — bottom-right is standard, but you can move it to wherever fits your layout.

Small choices, but they're the difference between "this belongs here" and "what's that?"

Set your brand color

Choose a color preset (or your exact brand color) for the widget. Convolyn automatically adjusts text contrast so your messages stay readable whether you pick a light or dark shade — you don't have to fiddle with foreground colors to keep things legible.

Tip: use your primary brand color sparingly — the accent on the launcher and header is usually enough. An overly saturated full-widget color can feel loud.

Add a proactive greeting

A silent widget waits. A proactive one invites. Set a greeting bubble that appears after a short delay — something like "Hi! Looking for anything in particular?" — to gently prompt visitors to engage. You control the message and the timing, so it nudges without nagging.

A good greeting can meaningfully lift how many visitors start a conversation, which is the first step to capturing a lead.

Keep it on-brand in tone, too

Visual brand is only half of it — the bot's voice matters as much. Because Convolyn answers from your own content, the more your source material sounds like you, the more on-brand the answers feel. Pair that with the Recommended (Bot Mastery) response style and the bot stays concise, professional, and consistent.

Preview before you ship

Use the live preview in your dashboard to see exactly how the widget looks with your settings before it goes live. Adjust the color, icon, and greeting until it feels right — then your single embed snippet carries all of it onto your site automatically.

The takeaway

Customizing the Convolyn widget takes minutes: pick a launcher, set your color, write a greeting, and preview. The result is a chat experience that looks and sounds like a natural extension of your brand — not a third-party bolt-on.

Customize your widget and see the live preview update as you go.